Score from 367 reviews
- Jr. Grau 240, Puno 01 Puno,
Peru - 
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Highlights
Complimentary wi-fi property-wide
Non-smoking rooms available
Comfortable family rooms
Daily room cleaning service
24/7 front desk support
On-site restaurant
Complimentary wi-fi property-wideNon-smoking rooms availableComfortable family roomsDaily room cleaning service24/7 front desk supportOn-site restaurantFor your comfort, some rooms feature private bathrooms with indulgent hot tubs, while others come equipped with complimentary toiletries and hairdryers. Catch up on your favorites on the flat-screen TV available in every room.
The friendly staff at the 24-hour front desk are always ready to assist you with any requests you may have.
Location-wise, you can't beat it! The Main Square, Plaza de Armas, is just 100 meters away, and the Conde de Lemos Balcony is also within easy reach. If you're flying in, Inca Manco Capac Airport is a mere 44 km from the hotel, making your travel plans a breeze.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from the 18% additional fee (IVA) at Hotel Qalasaya, a copy of your immigration card and passport must be presented.
Please note that both documents are required for fee exemption at Hotel Qalasaya. Guests unable to present both documents will be required to pay the fee at Hotel Qalasaya.
Foreign business travelers requiring a printed invoice will be charged an additional 18% at Hotel Qalasaya, regardless of the length of their stay. This fee is not automatically included in the total reservation cost at Hotel Qalasaya.Please inform in advance of your expected arrival time. At Hotel Qalasaya, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Qalasaya, guests under 18 may only check in if accompanied by a parent or legal guardian.
Double Room Description, photos, price, amenities
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- heating,
- waste bin,
- wardrobe/closet,
- hardwood/parquet flooring,
- bedside socket,
- safe deposit box
- toilet paper,
- private bathroom,
- conditioner,
- shower,
- complimentary toiletries,
- shampoo,
- hairdryer
- flat-screen tv,
- television (tv),
- cable tv channels,
- telephone
- minibar
- bed linen,
- key access,
- wake-up service,
- towels
- view,
- mountain view,
- lake view,
- city view
- lift access (to room)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit is equipped with 1 bed.
Room size:
Double Room - 15 m2
Bedroom 1 – Double bed
Max persons: 3 
Twin Room Description, photos, price, amenities
- wardrobe/closet,
- safe deposit box,
- waste bin,
- bedside socket,
- heating,
- hardwood/parquet flooring
- toilet paper,
- complimentary toiletries,
- shower,
- shampoo,
- conditioner,
- hairdryer,
- private bathroom
- flat-screen tv,
- cable tv channels,
- television (tv),
- telephone
- bed linen,
- towels,
- wake-up service,
- key access
- mountain view,
- city view,
- view,
- lake view
- lift access (to room)
Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as lake views. The unit is furnished with 2 beds.
Room size:
Twin Room - 17 m2
Bedroom 1 – Single bed
Max persons: 3
Standard Suite Description, photos, price, amenities
- safe deposit box,
- hardwood/parquet flooring,
- bedside socket,
- heating,
- waste bin,
- seating area,
- hot tub (in room),
- extra-long beds (over 2 metres),
- wardrobe/closet
- bathtub or shower,
- spa bath,
- shower,
- toilet paper,
- conditioner,
- hairdryer,
- shampoo,
- bathtub,
- complimentary toiletries,
- private bathroom
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- electric kettle,
- wine glasses,
- stovetop,
- microwave,
- dining area,
- minibar
- bed linen,
- wake-up service,
- towels,
- key access
- city view
- upper floors accessible by stairs only (to room),
- lift access (to room)
This suite features two floors, a hot tub, flat-screen TV and minibar.
Room size:
Standard Suite - 48 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Family Room Description, photos, price, amenities
- wardrobe/closet,
- bedside socket,
- hot tub (in room),
- heating,
- waste bin,
- hardwood/parquet flooring
- shower,
- private bathroom,
- bathtub,
- toilet paper,
- conditioner,
- shampoo,
- spa bath,
- hairdryer,
- complimentary toiletries,
- bathtub or shower
- telephone,
- cable tv channels,
- television (tv)
- dining area
- towels,
- wake-up service,
- key access,
- bed linen
- city view
- lift access (to room),
- entire unit wheelchair accessible
This family room's special feature is the hot tub. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a dining area, a wardrobe, parquet floors, a TV with cable channels, as well as city views. The unit provides 3 beds.
Room size:
Family Room - 30 m2
Bedroom 1 – Single bed, Double bed
Max persons: 5
Executive Suite Description, photos, price, amenities
- hardwood/parquet flooring,
- waste bin,
- hot tub (in room),
- bedside socket,
- heating,
- safe deposit box,
- seating area,
- work desk,
- wardrobe/closet
- shampoo,
- toilet paper,
- complimentary toiletries,
- private bathroom,
- bathtub,
- conditioner,
- bathtub or shower,
- hairdryer,
- shower,
- spa bath
- cable tv channels,
- flat-screen tv,
- telephone,
- television (tv)
- microwave,
- wine glasses,
- dining area,
- minibar,
- electric kettle
- wake-up service,
- towels,
- bed linen,
- key access
- entire unit wheelchair accessible,
- lift access (to room)
Spacious room with a large LCD TV and luxurious bathroom.
Room size:
Executive Suite - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Choose your ideal room at Hotel Qalasaya
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Executive Suite
- Twin Room
- Standard Suite
- Family Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
wi-fi throughout the property
On-site activities & leisure
special themed dinners, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, café/snack bar, selection of wine/champagne, on-site coffee shop
Reception & guest support
24/7 front desk, excursion booking desk, baggage hold, guest concierge services, invoices available
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property
Social distancing guidelines
strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 13:00 Until 23:30 hours
Check-outFrom 07:00 Until 10:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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